Insurance, Medicaid, Medicare

Apria’s mission is to improve the quality of life for our patients at home. We are here to support your wellness journey by providing superior service and the best healthcare products for your evolving needs. Our objective is to help every patient get the most out of today.

ApriaDirect is a retail website and does not accept health insurance plans for payment or reimbursement of items purchased on this site. If you are interested in the items offered on this site and would prefer to go through your insurance, please see below for more information.

Please note, if Medicaid is your current provider, we are unable to sell items to Medicaid/Managed Medicaid patients through our website. We have agents available to assist with placing an order using Medicaid benefits, please call (888) 492-7742 or order using insurance.

Please note, if Medicare is your current provider, there are some items that we are unable to sell to Medicare/Managed Medicare patients due to certain government regulations. We have agents available to assist with placing an order using Medicare benefits, please call (888) 492-7742 or order using insurance.

Please note, insurance companies and other payors may not pay for many items offered through this website and you will have to pay out of your own pocket. If you believe an item on this website may be reimbursable through your insurance policy or coverage, please contact your insurance company or call (888) 492-7742 or order using insurance.

Frequently Asked Questions

Q. Do you accept Medicaid/Medicare?
A. No, ApriaDirect is a cash-only online retailer. If you would like to place an order using your Medicaid, Managed Medicaid, Medicare, or Managed Medicare benefits, please call (888) 492-7742.

Q. Do you provide reimbursement forms for my insurance provider?
A. No, ApriaDirect does not provide reimbursement forms. If you believe an item on ApriaDirect may be reimbursable through your insurance policy or coverage, please contact your insurance company or call (888) 492-7742 to place an order using your insurance benefits.

Q. Can I purchase a CPAP machine with insurance on the ApriaDirect website?
A. No, ApriaDirect is a cash-only online retailer. If you would like to place an order using your insurance benefits or coverage, please call (888) 492-7742.

Q. Does ApriaDirect have an NPI number?
A. No, ApriaDirect does not have an NPI number. We are a cash-only online retailer of in-home healthcare products.