Philips DreamStation Go Heated Humidifier

Features:

• Thinnest travel heated humidifier
• Uses tap, bottled, or distilled water
• Features water-saving technology
• Works with any mask

Benefits: 

• Water-based heated humidifier is designed to use any potable, i.e. drinking water
• Water-saving technology designed to manage the device’s water usage evenly throughout the night¹
• Philips’ first PAP heated humidifier to offer automatic heater plate shutdown
• The only heated humidifier with micro-flexible 12 mm tubing

1 In very hard water areas, it is recommended that you use distilled or bottled water.

What's Included:

• DreamStation Go Heated Humidifier
• Tubing adapter for 15/22mm tubing
• Firmware upgrade kit
• Instructions for Use
• 15-Day Risk-Free Trial
• Two-year manufacturer warranty

15-Day,  Risk Free Trial:

This 15-Day Risk-Free trial offer is intended to provide customers with a real-world opportunity to try the revolutionary product in-home, risk-free, for a period of up to 15 days.

The terms of this offer are as follows:

• This offer is available for the DreamStation Go Humidifier and any accessories purchased on the same invoice.
• This offer is limited to cash purchases only. It does not apply to Philips Respironics products reimbursed through insurance.
• Once a customer purchases a DreamStation Go product from ApriaDirect.com, they have 15 days from the date of receipt to contact ApriaDirect.com customer service to get a Return Materials Authorization number to return the product(s).
• If a return is necessary, ApriaDirect.com will issue return instructions for the return of the product. For tracking purposes, the return authorization number must be included with any returned product, written on the outside of the shipping box. If we receive the product back without this number, we reserve the right to decline the package and it will be returned to you, which may void your opportunity to return the products under the 15-day trial period.
• The customer is responsible for paying all return shipping fees.
• Product must be received by ApriaDirect.com within 10 days of the return claim.
• All products must be returned in original packaging and free from any defects for a full refund to be issued.
• If returned materials are damaged or are missing parts, it will be at the sole discretion of ApriaDirect.com to issue a refund, partial or otherwise, or to return the product to the customer at the customer’s expense.
• Any refund to the customer will be issued within 10 business days.
• After the 15-day risk free trial, the DreamStation Go product can only be returned to the manufacturer for an exchange for issues stated in the manufacturer’s warranty within the warranty period.

Q Can I use this and the DreamStation Overnight Battery at the same time?
A Unfortunately, you may not use this and the DreamStation Overnight Battery at the same time.

Q A message popped up on the device stating " Stop therapy, remove and then reinsert water tank” , what should I do?
A This message will show up if the humidifier water tank is incorrectly seated on the humidifier heater plate. To fix this issue:

1. Stop therapy
2. Remove and then reinsert the water tank
3. Visually inspect to make sure that the water tank is not seated on an angle.

Once complete, you may resume therapy. If inserted correctly, the pop-up should not appear again. 

Q What types of water can I use with the DreamStation Go Heated humidifier?
A Unlike many other CPAP humidifiers, the DreamStation Go Heated Humidifier does not necessarily need distilled water. However, the water must be drinkable, such as tap, bottled, or distilled water. Never use biologically unsafe water, such as from a stream, well, lake, or river.

Q What diameter tubing can be used with the DreamStation Go Heated Humidifier?
A The DreamStation Go Heated Humidifier works with DreamStation 12mm micro-flexible, 15mm and 22mm tubing.

Q How much water can the DreamStation Go Heated Humidifier hold?
A The DSG Heated Humidifier tank holds 240ml of water.

Q What is Target Time?
A Target Time is a special feature on the DreamStation Go Heated Humidifier which allows users to specify the amount of time they intend to use the device nightly.

If it is enabled, the device will adjust humidification output so that water is consumed evenly over the specified time period. Users are able to select Off, Auto, or 4 - 10 hours in 0.5 hour increments. This setting is only available in Adaptive humidification mode. When set to Auto Humidification Mode, the device automatically sets the target time based on a users’ past device usage hours.